Returns & Exchanges

Return Policy
Your satisfaction is very important to us. If you would like to return your item/s please email us within 30 days of receipt at info@babyjives.com with your order number and we will issue you a RMA so you can return the item/s for either a full refund (less shipping) or a store credit to be used towards a future purchase. Customer is responsible for return shipping costs UNLESS the return is due to our error, in which case we will issue you a prepaid label for return.
All items must be returned in original condition before any refunds will be issued. We apologize, no refunds can be given on personalized items.

 

Exchange Policy
If you would like to exchange your item/s please email us within 30 days of receipt at info@babyjives.com with your order number and we will issue you a RMA so you can return the item/s for a credit to be used towards a future purchase. You are responsible for the return shipping costs.
All items must be returned in original condition at the purchaser's expense before any refunds will be issued. We apologize, no refunds can be given on personalized items.

 

Contact for Returns
Please start returns by emailing info@babyjives.com with your order number. If you need further assistance you may call us at (484)278-1440 between the hours of 10am-4pm EST.
Mailing address:
Baby Jives Co // 42 Price Street, Bala Cynwyd PA 19004